Terms and conditions
Thank you for visiting our website!
Before starting to use the mercicaffe.com website ("site", "site"), please read the Terms and Conditions section carefully and in its entirety, as any use of this website requires acceptance of this section.
Our website and services are offered to you subject to your full and unreserved acceptance of this Terms and Conditions section. If you do not fully agree with the Terms and Conditions of our website, please stop using it.
By continuing to use the website, you agree to fully comply with the Terms and Conditions section. The Site Owner reserves the right to modify the terms of this section at any time, at its sole discretion and without prior notice.
We inform you that the mercicaffe.com website uses cookies and please read the Cookies and privacy policies section.
The owner of the mercicaffe.com website is the company Pavelway SRL, with registered office in Râmnicu Vâlcea, str. XXXXX, bl.XXXX, sc.XXX, et.XXXX, room XXX, registered at the Commercial Registry of Râmnicu Vâlcea, under no. J38/140/07.02.2020, having fiscal code 42231736, phone +40-744846243, e-mail info[@]mercicaffe.com, which will be called " The Company ."
TERMS AND CONDITIONS (hereinafter referred to as "Terms")
These Conditions of the mercicaffe.com website are concluded between Pavelway SRL, with the identification data above and the natural or legal person who signs these Conditions or who accepts these Conditions by electronic means (Partner/User/Client/Buyer)
These Conditions regulate the operation of our website, as well as the process of purchase/purchase by the Customer of the products sold online on the mercicaffe.com website.
The Company's products, available online on the mercicaffe.com website, are delivered to the Customer via fast courier services.
These Conditions are mandatory for any natural or legal person who becomes a user of the mercicaffe.com website, by accepting them expressly or by electronic means.
In view of the above, the parties agree as follows:
I. Definitions
- User - Any person who accesses the mercicaffe.com website, regardless of the reason.
- Partner/Client/Buyer - Any natural or legal person who has purchased at least one product using our website.
- User account – account registered on the mercicaffe.com website by any interested person.
- Command – an electronic document that acts as a form of communication between the Seller and the Buyer, through which the Buyer conveys to the Seller, through the Site, his intention to purchase Goods and Services from the Site.
- Contract - represents the distance contract concluded between the Seller and the Buyer, without the simultaneous physical presence of the Seller and the Buyer.
- Buyer – can be any natural person who is over 16 years old or legal person who creates an Account on the Site and places an Order.
- Seller – mercicaffe.com or Pavelway SRL
- Goods and Services - any product or service listed on the Site, including the products and services mentioned in the Order, to be provided by the Seller to the Buyer as a result of the concluded Contract.
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Personal data - Any information relating to an identified or identifiable natural person is considered personal data; (an identifiable person is that person who can be identified, directly or indirectly, in particular by reference to an identification number or to one or more factors specific to his physical, economic identity, etc.)
II. General provisions
The continued use of the website constitutes an affirmative response of acceptance of the provisions of the Terms and Conditions and the user's agreement to comply with them.
Since the Company has the right to change the content of the Terms and Conditions section at any time, the User has the obligation to periodically check the content of this section
With the registration of an order on the mercicaffe.com website, the buyer/client agrees to the method of communication used by the company/site administrator, respectively by phone or email. The conclusion of the contract takes place only when the tax invoice is issued and not when the order is placed or the automatic confirmation of receipt of this order is issued. The automatic issuance of the confirmation of receipt of the order does NOT equate to the conclusion of the contract between the seller and the buyer.
All the data used to describe the Goods/Products/Clothes available on the Site (images / multimedia presentations / etc.) do not represent a contractual obligation on the part of the Company/Seller, they are used exclusively for the purpose of presentation.
The mercicaffe.com site is intended exclusively for use for the purpose for which it was created, and any other unauthorized use, without the prior written consent of the Company, is prohibited.
- Rights and obligations of the parties
We reserve the right to refuse any order placed on the site. We may limit or cancel the quantities ordered. These restrictions may include orders placed by the same customer, with the same credit card, and/or orders using the same billing address and/or shipping address. If we change or cancel an order, we will try to notify you by contacting you at the email address and/or telephone number provided at the time the order was placed.
- Intellectual property right
The company has an exclusive right of ownership over the pages on the website, including the data and information contained therein. Without the prior written consent of the Company, it is not permitted to use, transmit in any way, or copy or publish the pages or any information on the website, in whole or in part.
All logos, commercial symbols and images on the Company 's website are the exclusive property of the Company, which holds all rights to them. As a consequence, they cannot be copied, distributed, published, presented in public, multiplied or transmitted to third parties, without the prior written consent of the Company.
- Limitation of Liability
Also, the Company is exempt from any liability in situations where the impossibility of access is caused by the quality, availability or operation of the services of local, national or international Internet or electronic communications providers, regardless of whether the user tries to access the services on the territory of Romania or from abroad .
The User/Client agrees to indemnify and not take the Company to court both with regard to any claim raised by a third party/consumer/user of the mercicaffe.com website, as well as with regard to any loss (direct, indirect, consequential or otherwise), costs, actions, lawsuits, claims, expenses (including court costs) or other patrimonial liabilities, suffered in any way or caused directly by the Company as a result of the violation or disregard by the user of these Conditions
- Privacy
The company complies with all legal provisions regarding the confidentiality of information and submits all the necessary diligence in order to achieve this objective.
- Personal data. Processing of personal data
Processing of personal data - any operation or set of operations performed on personal data, by automatic or non-automatic means, such as collection, recording, organization, storage, adaptation or modification, extraction, consultation, use, disclosure to third parties by transmission, dissemination or in any other way, joining or combining, blocking, deleting or destroying.
Storage - keeping the collected personal data on any kind of support.
Personal data record system - any organized structure of personal data, accessible according to certain criteria, regardless of whether this structure is organized in a centralized or decentralized manner or is distributed according to functional or geographical criteria.
Operator - any natural or legal person, under private or public law, including public authorities, institutions and their territorial structures, which establishes the purpose and means of personal data processing; if the purpose and means of personal data processing are determined by a normative act or on the basis of a normative act, the operator is the natural or legal person, under public or private law, who is designated as the operator by that normative act or based on that normative act.
Third party - any natural or legal person, under private or public law, including public authorities, institutions and their territorial structures, other than the data subject, the operator or authorized person or the persons who, under the direct authority of the operator or authorized person, are authorized to process data.
Recipient - any natural or legal person, under private or public law, including public authorities, institutions and their territorial structures, to whom data is disclosed, whether or not it is a third party; public authorities to whom data is communicated within a special investigative competence will not be considered recipients.
Anonymous data - data that, due to the origin or the specific way of processing, cannot be associated with an identified or identifiable person.
The Company respects the right to privacy and privacy regarding the processing of personal data of any natural person who uses the Company's website and the Romanian legal provisions in force regarding the protection of personal data.
The Company uses the data collected from users/customers for specific purposes, respectively, the personal data provided to be stored, used and processed without territorial and/or temporary limits by the Company, their affiliates and partners (eg: courier/parcel companies), for the conduct and/or development by the Company , their affiliates and partners of activities such as, but not limited to: informing users/customers about their account status on the website, commercial activities, monitoring and product evaluation activities and the services offered in order to optimize the promotion of the products and services provided/marketed, marketing, advertising, media, administration, development, optimization, market research, statistics, monitoring of sales and user/customer behavior, for the improvement of own services, order processing or user/customer requests, for statistical purposes, as well as for any other legitimate purposes, under the law, etc.
You also express your express and unequivocal consent for these personal data to be transferred by the Company to its affiliates and partners or other legal entities in the country or abroad (eg: Google Analytics, Facebook).
Personal data will be recorded and stored either on the server on which the mercicaffe.com website is hosted, or on any server belonging to the Company or its service providers, as well as on any other medium that allows this operation to be carried out.
Users/customers express their consent to receive communications for direct marketing purposes and have the right to request, free of charge, through a written, dated and signed notification that their personal data is not used by third parties for direct marketing purposes . Users can also automatically unsubscribe from the company's customer list through the electronic means available on the mercicaffe.com website or by sending an email to info at mercicaffe.com - "at" represents the @ sign.
The company undertakes to respect the rights of its users/customers provided for in Law no. 677/2001, and upon their request it undertakes: (a) to rectify, update, block, delete or transform into anonymous data, free of charge, the data of whose processing does not comply with the provisions of Law no. 677/2001; (b) to stop processing this data. Also, users/customers can make this request through an email sent to info (at) mercicaffe.com
- Orders and Payments
1. Order process :
- To order a product from our website, it is necessary to follow the steps indicated on the platform, filling in the order form with correct and complete information.
- After placing your order, you will receive a confirmation email and/or SMS which will include your order details and other relevant information.
2. Payment methods
- To order a product from our website, it is necessary to follow the steps indicated on the platform, filling in the order form with correct and complete information .
- All transactions are processed through a secure payment provider and your financial information is not stored by the Company .
3. Pricing policy:
- All prices displayed on the website are in RON and include VAT.
- We reserve the right to change the prices of products and services at any time without prior notice.
4. Pricing and Availability Errors:
- If a product is listed at an incorrect price or incorrect information, we reserve the right to refuse or cancel any order placed for that product, even if the order has been confirmed and payment has been processed.
- Delivery and Shipping
1. Delivery terms:
- Orders are delivered via partner express courier services. Estimated delivery time is 3-5 business days for domestic orders, but may vary depending on location and order volume.
- If we cannot honor the delivery within the estimated time, you will be notified by email or phone.
2. Delivery charges:
- Delivery costs will be specified at checkout and will vary depending on delivery location and package weight.
3. Reception of the products:
- Please check the integrity of the package at the time of delivery. If you notice any damage, it must be reported to the courier immediately and to us within 24 hours.
- Return Policy
1. Right of withdrawal:
- You have the right to return purchased products within 14 calendar days of receiving them, without giving a reason, according to applicable law.
- To return a product, you must contact us by email or complete the return form according to the detailed instructions on our website.
2. Return conditions :
- Products must be returned in their original packaging, with no signs of wear, and with all accessories and documentation included.
- Return costs are free, unless the returned product is defective or you received a different product than the one you ordered.
- If you ordered coffee, the product cannot be returned if you have opened the bag.
3. Refunds:
- The refund of the value of the returned products will be made within 14 days of receipt of the products by us, by the same payment method used at the time of purchase or by bank transfer.
- Protection of personal data
1. Data collection:
- Your personal data is collected and processed in accordance with our privacy policy, available on the website.
2. Use of data:
- The data is used to process orders, improve the site user experience and provide you with information about products and services that may be of interest to you.
3. Data security:
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The Company takes all necessary measures to protect personal data against unauthorized access or disclosure.
- Disputes and Applicable Law
1. Applicable law:
- These terms and conditions are governed by Romanian law. Any dispute arising between the Company and the User will be settled amicably, and in case of failure, will be submitted to the competent courts in Romania.
2. Settlement of disputes:
- If you have a complaint about our products or services, please contact us directly to try to resolve the matter amicably.
In the situation where an amicable solution is not reached, the disputes will be resolved by the competent courts in Vâlcea County, Romania . - Cookies
We inform you that the website ("site") mercicaffe.com uses cookies , which can be placed on the terminals from which you access this website. We recommend additional information about cookies : https://cookies.apti.ro/
If you do not accept the cookies and privacy policy, do not use this website.
The use of this website is conditioned by the acceptance of the privacy policy and the use of cookies . By using the website mercicaffe.com means accessing any page, and continuing to use it is equivalent to expressing your agreement to the privacy and cookie policies.
Cookies may be placed by us or third parties for targeted advertising purposes, as tools for analysis and overview of users, as well as for measuring conversions and user behavior (e.g. Google Analytics), etc.
What is a cookie?
A cookie is a small file made up of letters and numbers that can be downloaded to the memory of a computer or other equipment used for online browsing when the user accesses a certain website. Cookies are not viruses.
The purpose of cookies
Cookies can ensure a faster and easier interaction between users and websites. They can be used to store information about the activities carried out by the user on a certain web page, so that he can easily resume those activities at a later access to the site, or they can store information about the products and services ordered.
Website mercicaffe.com uses the following types of cookies:
- Analysis cookies
- Cookies for geotargetting/geomarketing
- Registration cookies
Analysis cookies - are cookies generated by a third party for analysis and traffic performance purposes. This software helps us to see how many users are on the site at a certain moment, the geographical area of origin, which pages they access, etc.
Cookies for geotargeting – tells us what area/city our users are from, in order to provide them with content dedicated to that city or geographic area.
Registration cookies - ensure a faster and easier interaction between users and the website mercicaffe.com
Types of cookies:
Single-session cookies - web pages have no memory, so for a user to move from one page to another without entering identification information (user, password, etc.) each time, session-specific cookies online help in this regard. For example, if you are interested in saving several offers in Favorites , you can do this without having to log in every time you go from one offer/page to another on the website mercicaffe.com
Permanent, persistent or stored cookies
Persistent cookies are stored on the user's computer and are not deleted when the browsing session is closed. These cookies can remember the user's preferences for a particular website so that they can be used during other Internet browsing sessions.
In addition to authentication information, persistent cookies can also retain details about the language and theme selected on a particular website, menu preferences on a site, favorite pages within a site, etc. When the user accesses a site for the first time, it is presented in default mode. Subsequently, the user selects a series of preferences, which are then retained by cookies and used when the user accesses the site again. For example, a website offers its content in several languages. On the first visit, the user selects English, and the site remembers this preference in a cookie . When the user visits that site again, the content will automatically be displayed in English.
Persistent cookies can be used to identify individual users and thus to analyze users' online behavior. They can provide information about the number of visitors to a website, the time (on average) spent on a particular page, and generally the performance of a website.
Flash cookies - if the user has Adobe Flash installed on the computer, small files may be stored in the memory of that computer by websites that contain Flash elements (such as video clips). These files are known as "local shared objects" or "flash cookies" and can be used for the same purposes as regular cookies .
When regular cookies are deleted through the functions of a browser, flash cookies are not affected. Thus, a website that uses flash cookies can recognize a user on a new visit if the data specific to the deleted cookies has also been retained in a flash cookie .
As flash cookies are not stored on the user's computer in the same way that regular cookies are, they are more difficult to identify and delete. Banks and financial websites use such cookies precisely for this reason. Because they are difficult to identify, these cookies are stored on users' computers to enable user authentication and prevent fraud, since potential criminals may have the login username and password but do not have access to the user's computer. Thus, cookies act as a second level of authentication, in addition to the username and password.
Website mercicaffe.com does not use flash cookies .
First party cookies vs. third party cookies
Each cookie has an "owner" - the website that places that cookie.
First party cookies are placed by the Internet domain / website accessed by the user (whose address appears in the address bar of the browser). For example, if you visit the website mercicaffe.com , the cookie placed on your computer by the domain mercicaffe.com is a first party cookie .
A third party cookie is placed by a different Internet domain/website than the one accessed by the user; this means that the accessed website also contains information from a third-party website - for example, an advertising banner that appears on the accessed website. Thus, if the user visits the website mercicaffe.com but the cookie placed on his computer has the domain www.google.ro, then it is a third party cookie.
The Working Group on data protection was established pursuant to art. 29 of Directive 95/46/EC of the European Parliament and of the Council of 24 October 2005 for the protection of natural persons with regard to the processing of personal data and the free movement of such data and is made up of the national data protection authorities of the Member States of the Union European. He considers that, from a legal point of view, and considering European legislation, the notion of "third party cookie" refers to a cookie placed by an operator[1] distinct from the one that operates the website visited by user. Third party cookies are not strictly necessary for the user accessing a website, as they are usually associated with a service distinct from the one that was explicitly "requested" by the user (by accessing the website) /
- Cookies, security and privacy of personal data
Encryption
SSL and TLS are the two standard protocols for encrypting communication between users (web browser) and sites that have installed an SSL (secure sockets layer) certificate.
The data transmitted between the browser and the server is encrypted using an encryption protocol using authentication keys.
The digital certificate is signed by a certification authority recognized by the browser, it guarantees the true identity of the site, but at the same time it prevents interception of data on the transmission path, independent of the communication path.
Website mercicaffe.com uses the SSL encryption protocol.
Subscribe/Unsubscribe Newsletter
Website mercicaffe.com allows users to subscribe to the newsletter. By subscribing to the newsletter, users receive information about offers, discounts and other marketing activities related to the website's business mercicaffe.com .
By subscribing to the newsletter YOU agree with the paragraph above. You can always unsubscribe, using the instructions/options above.
Managing, deactivating and deleting cookies
Deactivating cookies can make the website mercicaffe.com difficult to visit. For example, if you don't want to log in every time by entering your log-in data when you visit the website mercicaffe.com , cookies are required, cookies you they can automatically keep you logged in until you log out.
Access the links below to learn how to set/delete or accept certain cookies for your browser:
1. Internet Explorer
Deleting and managing cookies (IE 8, 9 and 10):
2. Mozilla Firefox
Cookie settings and cookie troubleshooting (enabling and disabling cookies, deleting cookies, blocking certain sites from placing cookies, unblocking the placing of cookies, etc.)
Cookie management (delete, block, allow, set exceptions, etc.)
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Managing cookies and website data
4. Safari
Managing and deleting cookies (only in English)
For more information on the regulation of the use of cookies, information about cookies, what they are, privacy policies, we recommend the following sites:
http://eur-lex.europa.eu/legal-content/EN/TXT/?qid=1480518488443&uri=CELEX:32002L0058
http://ec.europa.eu/ipg/basics/legal/cookies/index_en.htm
III. Final provisions
- Force majeure
In case of force majeure, Society is not liable for failure to fulfill its contractual obligations.
- Applicable legislation
Terms and conditions Web Site company are governed and interpreted in accordance with the Romanian laws in force, and any dispute arising in connection with the above provisions will be settled amicably, and in the event that such a settlement is not reached, by judicial means, by to the competent Romanian courts.
Website company can be accessed from Romania or any other country. The company does not offer any assurance regarding compliance with the jurisdictions of other states regarding the content of its website, as it is not subject to the laws of other countries, except the Romanian one. If the user/customer accesses the websites company he does it at his own risk, being solely responsible for complying with the laws of the territory in which he is.
- Failure to comply with the provisions
Users/customers will compensate Society for any damage caused, including legal expenses, etc., in case of non-compliance/violation of the provisions of this section entitled Terms and conditions .
Thank you,
Thank you Caffe